Terms and Conditions

Effective Date: September 13, 2025

Last Updated: September 13, 2025

Welcome to retailposmachine.com ("Website"), operated by Retail POS Machine ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website and services located at retailposmachine.com and any related services provided by us.

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these terms, you may not access or use our services.

1. Definitions

  • "Service" refers to the website, POS systems, software, hardware, and related services provided by retailposmachine.com
  • "User," "you," or "your" refers to the individual or entity using our services
  • "Content" refers to all information, data, text, software, graphics, photographs, and other materials on our website
  • "Equipment" refers to POS hardware, terminals, and related devices sold or leased through our service

2. Acceptance of Terms

By accessing our website, creating an account, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and the Company.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. If you are using our services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

4. Services Description

retailposmachine.com provides:

  • Point of sale (POS) hardware and software solutions
  • Payment processing equipment and services
  • Technical support and maintenance services
  • Training and consultation services
  • Related retail technology solutions

All services are subject to availability and our acceptance of your order or application.

5. Account Registration and Security

5.1 Account Creation

To access certain features, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

5.2 Account Responsibility

You are solely responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

5.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

6. Orders and Purchase

6.1 Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free.

6.2 Order Acceptance

All orders are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.

6.3 Pricing and Payment
  • All prices are in US dollars and subject to change without notice
  • Payment is due upon order unless otherwise specified
  • We accept major credit cards, bank transfers, and other payment methods as specified
  • You authorize us to charge your designated payment method for all fees and charges
6.4 Shipping and Delivery
  • Shipping costs and delivery timeframes will be specified at checkout
  • Risk of loss passes to you upon delivery
  • We are not responsible for delays caused by carriers or circumstances beyond our control

7. Equipment and Software Terms

7.1 Hardware Warranty

POS equipment comes with manufacturer warranties as specified in product documentation. We will facilitate warranty claims but are not the primary warrantor unless explicitly stated.

7.2 Software Licensing

Software provided is licensed, not sold. Your use of software is governed by the applicable End User License Agreement (EULA) and these Terms.

7.3 Technical Support

Technical support is provided during business hours as specified in your service agreement. Support terms may vary based on your purchased service level.

8. Payment Processing Services

8.1 Third-Party Processors

Payment processing services may be provided through third-party partners. Your use of payment processing services is subject to additional terms and agreements with payment processors.

8.2 Processing Fees

Payment processing fees will be clearly disclosed and may include transaction fees, monthly fees, and other charges as specified in your merchant agreement.

8.3 Compliance

You agree to comply with all applicable payment card industry (PCI) standards and regulations, including PCI DSS compliance requirements.

9. Intellectual Property Rights

9.1 Our Content

All content on our website, including but not limited to text, graphics, logos, images, software, and design, is owned by us or our licensors and is protected by intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for their intended purpose.

9.3 User Content

By submitting content to our website, you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and distribute such content in connection with our services.

10. Prohibited Uses

You may not use our services to:

  • Violate any applicable laws or regulations
  • Transmit harmful, offensive, or illegal content
  • Interfere with or disrupt our services or servers
  • Attempt to gain unauthorized access to our systems
  • Use our services for any unlawful or fraudulent purpose
  • Reverse engineer or attempt to extract source code from our software
  • Resell or redistribute our services without authorization

11. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our data practices as described in our Privacy Policy.

12. Disclaimers and Warranties

12.1 Service Availability

We strive to maintain service availability but do not guarantee uninterrupted or error-free service. We may suspend services for maintenance, updates, or other operational reasons.

12.2 Warranty Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12.3 Third-Party Services

We are not responsible for the availability, content, or performance of third-party services integrated with our platform.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

13.1 Exclusion of Damages

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION.

13.2 Liability Cap

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

13.3 Time Limitation

ANY CLAIM AGAINST US MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ARISES.

14. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit through our services

15. Termination

15.1 Termination by You

You may terminate your account at any time by contacting us or using account closure features in your dashboard.

15.2 Termination by Us

We may terminate or suspend your access immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

15.3 Effect of Termination

Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

16.2 Jurisdiction

You agree to submit to the personal jurisdiction of the federal and state courts located in Delaware for the resolution of any disputes arising from or relating to these Terms.

16.3 Arbitration

Any dispute arising from these Terms may be subject to binding arbitration as specified in a separate arbitration agreement, if applicable.

17. General Provisions

17.1 Modifications

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting updated terms on our website or by email. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights under these Terms without restriction.

17.5 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and us regarding your use of our services.

17.6 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.

18. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Retail POS Machine

Email: legal@retailposmachine.com

Phone: [Insert Phone Number]

Address: [Insert Mailing Address]


By using our services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.